Shipping policy
Shipping Policy
Last Updated: July 2026
Thank you for shopping with Selfora. We strive to deliver your order quickly, safely, and efficiently.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a shipping confirmation along with tracking details.
Shipping Time
Estimated delivery times are:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Locations: 5–10 business days
Please note that delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
Shipping Charges
- Free Shipping is available on all prepaid and Cash on Delivery (COD) orders across India unless otherwise stated during promotional campaigns.
Order Tracking
Once your order is dispatched, you'll receive a tracking link via email or SMS (where applicable). You can use this link to monitor the status of your shipment in real time.
Delivery Attempts
Our courier partners will typically make multiple delivery attempts. If the delivery cannot be completed due to an incorrect address, unavailability of the recipient, or refusal to accept the package, the order may be returned to us.
Incorrect Shipping Information
Please ensure your shipping address, phone number, and other delivery details are accurate before placing your order.
Selfora is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Damaged or Missing Orders
If your order arrives damaged, incomplete, or you receive the wrong product, please contact us through our Contact Us page within 48 hours of delivery. Including clear photos of the package and product will help us resolve your request more quickly.
Shipping Delays
While we work closely with our shipping partners to ensure timely delivery, occasional delays may occur due to factors beyond our control. We appreciate your patience and understanding in such situations.
Need Assistance?
If you have any questions regarding your shipment or delivery, please reach out through our Contact Us page. Our support team will be happy to assist you.
Thank you for choosing Selfora. We appreciate your trust and look forward to delivering your order safely and on time.